Contact Us

At Vickerss, customer satisfaction is our top priority. We are committed to providing professional support and a smooth shopping experience for every customer. If you have any questions regarding products, orders, shipping, returns, or general inquiries, our support team is always here to help.

We strive to respond to all customer inquiries in a timely and professional manner. Whether you need assistance before placing an order or support after your purchase, please feel free to contact us through any of the methods below.

Customer Support Information

Store Name: Vickerss
Customer Support Email: info@vickerss.com
Phone Number: +1 639-478-0152

Business Address:
1912 Hammond Pl NW,
Edmonton, AB T6M 0K3,
Canada

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday & Public Holidays: Closed

Support Response Time

  • Email inquiries are typically answered within 24–48 business hours.
  • During holidays, promotional periods, or high order volumes, response times may be slightly delayed.
  • We appreciate your patience and understanding as we work to assist every customer as quickly as possible.

Order Support

For faster assistance regarding an existing order, please include:

  • Your full name
  • Order number
  • Email address used during checkout
  • A brief description of your concern

This helps our support team locate your order and resolve your issue more efficiently.

Business Commitment

Vickerss is dedicated to maintaining a secure, transparent, and customer-focused shopping environment. We continuously work to improve our products, services, and customer support experience to ensure every customer can shop with confidence.

Thank you for choosing Vickerss. We value your trust and look forward to assisting you.