Shipping policy

Effective Date: May 23, 2026

At Vickerss, we are committed to providing reliable and efficient shipping services to our customers worldwide. Please review the following shipping policy carefully before placing your order.

Order Processing Time

All orders are typically processed within 1–3 business days after payment is successfully completed.

Processing includes:

  • Order verification
  • Quality inspection
  • Packaging preparation
  • Shipment arrangement

Orders are processed Monday through Saturday, excluding public holidays.

Please note that during peak shopping seasons, promotional events, or holidays, processing times may be slightly delayed.

Estimated Delivery Time

After the order has been processed and shipped, the estimated delivery time is typically 6–9 business days.

However, actual delivery times may vary depending on factors such as:

  • Shipping carrier operations
  • Destination country or region
  • Customs clearance procedures
  • Weather conditions
  • Public holidays
  • Transportation disruptions or force majeure events

Delivery estimates are provided for reference only and are not guaranteed delivery dates.

Shipping Locations

Vickerss currently ships to multiple countries and regions worldwide. Shipping availability may vary depending on local logistics restrictions and carrier service availability.

If we are unable to deliver to your location, you will be notified before the order is processed.

Shipping Fees

Shipping fees, if applicable, will be calculated and displayed during checkout before payment is completed.

Occasionally, Vickerss may offer free shipping promotions for eligible orders.

Order Tracking

Once your order has been shipped, a shipping confirmation email with tracking information will be sent to the email address provided during checkout.

Please allow several business days for tracking updates to appear in the carrier’s system.

Customs, Duties & Taxes

For international shipments, customs duties, taxes, or import fees may apply depending on your country’s regulations.

Customers are responsible for any applicable customs charges imposed by local authorities.

Vickerss is not responsible for delays caused by customs inspections or clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned, additional shipping fees may apply for reshipment.

Vickerss is not responsible for orders lost due to incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Packages

While we work closely with trusted shipping partners, unexpected shipping delays may occasionally occur.

Vickerss is not responsible for delays caused by:

  • Weather conditions
  • Customs processing
  • Carrier operational delays
  • Natural disasters
  • Public holidays
  • Other circumstances beyond our control

If your package appears lost or significantly delayed, please contact our support team and we will assist in investigating the shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged product

Our support team will review the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: Vickerss
Email: info@vickerss.com
Phone: +1 639-478-0152
Business Address: 1912 Hammond Pl NW, Edmonton, AB T6M 0K3, Canada

We aim to respond to all customer inquiries within 24–48 business hours.